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Negotiating and adhering to Service Level Agreements (SLAs) is more important than ever, with the increasing complexity of websites, applications, and software. Improve service levels with ActiveBatch's SLA monitoring and management tools. · SLA Monitor View Improves Insight into SLA Workflows · Dynamic Event Alerting. OpenSMART Monitoring and reporting tool, open source monitoring. your customer a view for sub contracts or a SLA based overview for its IT services.

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